Customer feedback

A good customer service is important to us. Unfortunately, sometimes things do go wrong or we do not meet your expectations. In case you are not satisfied with our service, or if you are unhappy about something, please let us know. Of course, we are just as happy to learn about praise. And we also welcome suggestions on what we can improve.

It is important to us to provide you and all other customers with top-quality services in the future as well. Therefore, we will review your concerns and learn from them what we can do better or differently in the future.

Please find here ourfeedback form.

In case you do not want to report your concern in writing using the form below, you are also welcome to do so by phone in a personal conversation with our management, or report it by email

After reviewing your case, we will contact you personally provided that you wish us to do so.

The input and transmission of your data is encrypted. During the processing of your data, our privacy policy provisions apply.